Learn how to manage your Chargify subscription to our application with the following documentation. As you read onward, you’ll understand how to switch your plan, understand the status of your account and update your card.
Account
Locate your account information by clicking on the dropdown menu to the right of the page. Here you’ll find access to a host of other account editing options.
Locate your account info
Account Info --> Merchant Info
Enter your company name and all contact information. Information from this window can be used in email templates as well (signup emails, receipt emails, etc.)
You seller account works in conjunction with your sites and your product families to define who you are and what you sell.
View and edit your merchant information
Account Info --> Billing & Plans
The “Billing & Plans” section contains a host of useful information related to your subscription to the Chargify application.
Next Billing
Chargify displays the next billing date in which your card will be charged for your subscription.
For Chargify plans that include a charge based on 1.2% of revenue, this charge will be transacted against the card on file approximately a month from the renewal date. To be clear, we must wait for a month of transactional data to be encountered before charging the percentage-based fee.
View next billing date
Current Status
Your current status for your Chargify subscription can be viewed here.
- Active: Your account is good standing
- Past due: Please remit the amount due on your account to avoid cancellation
- Canceled: Please contact support@chargify.com for further assistance
Current account status
Card Update
Elect to update the card on file, by selecting change next to the current card on file.
Update your card on file
Invoices
View all your Invoices for your Chargify account.
View current invoices
Statements
View all your statements for your Chargify account. At the time of publication of this documentation, downloading to PDF
View current statements
Delete Your Account
To delete you account, you must contact Support to facilitate cancelation.
WARNING: Once your account is deleted, the data cannot be retrieved. We recommend exporting data prior to closing your account.
As a related topic, please inspect our documentation on data retention for further information.