Configuring your Chargify Subscription
Learn how to manage your Chargify subscription to our application with the following documentation. As you read onward, you’ll understand how to switch your plan, understand the status of your account and update your card.
Locate your account information by clicking on the dropdown menu to the right of the page. Here you’ll find access to a host of other account editing options.
Account Info --> Merchant Info
Enter your company name and all contact information. Information from this window can be used in email templates as well (signup emails, receipt emails, etc.)
You seller account works in conjunction with your sites and your product families to define who you are and what you sell.
Account Info --> Billing & Plans
The “Billing & Plans” section contains a host of useful information related to your subscription to the Chargify application.
Chargify displays the next billing date in which your card will be charged for your subscription.
Your current status for your Chargify subscription can be viewed here.
- Active: Your account is good standing
- Past due: Please remit the amount due on your account to avoid cancellation
- Canceled: Please contact firstname.lastname@example.org for further assistance
Elect to update the card on file, by selecting change next to the current card on file.
View all your Invoices for your Chargify account.
View current invoices
View all your statements for your Chargify account. At the time of publication of this documentation, downloading to PDF
Deleting Your Account
Please note that once your account is deleted, the data cannot be retrieved. We recommend downgrading your account to a developer plan and exporting data instead of choosing to delete your account.
As a related topic, please inspect our documentation on data retention for further information.