Viewing Components
If a subscriber has purchased components, they will be able to view the currently allocated amounts in the Billing Portal. In the screenshot below, Carole Salter has the “support” and “bracelets” components enabled.
View components attached to your subscription.
Editing Components
In the Advanced Billing Billing Portal, you can give a subscriber the option to edit the number of components they have purchased. This is accomplished by following the outline below:
Configure Components for Editing in the Billing Portal
When setting up components in Advanced Billing, designate whether an individual component is allowed to be edited in the Billing Portal. This is controlled via the checkbox under “User Access”. For more information, please see our components documentation on how to enable user access here.
Configure Billing Portal Settings to Allow Component Updates
In addition to allowing edits to the component itself, you must enable the option to “Allow Component Changes” in the Billing Portal settings. For more information on enabling this option, please see our documentation here.
Once these two options have been enabled, your subscriber can change their components. In the example below, only Support and IP Addresses can be edited in the Billing Portal.
Modify your allocation of components.
Editing Components - Preview
Once a subscriber has selected additional components that they would like to add to their subscription, they are presented with a preview of the charges (if any) that will be applied to the card on file.
The example below illustrates a component change request with proration. We display to the subscriber the amount of proration that is applied, and when the card on file will be charged. In the next section, we’ll discuss how to control proration in the Billing Portal.
Preview the changes to your components and whether a payment is due.
Editing Components - Proration
It’s important to note that when subscribers change associated components, the proration applied stems from your site’s default components settings. More information about the default component site settings can be located in our help documentation.
To understand the different options for proration, we encourage you to visit the components allocation portion of our documentation.