When you initiate a cancellation, you have the option of canceling it immediately or at the end of the current billing period.
Please be aware that this article covers one of the many actions available for managing your subscriptions. If you would like more information, please check out this help article: Subscription Actions Overview.
Once you’ve selected which cancellation method, the following will take place:
- The customer’s credit card will no longer be charged after the cancellation takes effect
- Cancellation takes effect immediately if you press “Cancel Immediately”
- Cancellation takes effect around 3 Jul 2016 12:45 PM EDT if you press “Cancel at End of Period”
- No refunds or prorations will be made
- No email is sent to your customer
- A canceled subscription can be reactivated at a later date
How to cancel a subscription:
- Select Initiate Cancellation from the Actions menu.
- Choose between “Cancel Immediately” or “Cancel at End of Period”
Initiate cancellation on a subscription
For more information on cancellations, please see our article here.