We support both the Salem and Tampa versions of Orbital.
LOGIN, PASSWORD, MERCHANT ID, TERMINAL ID
Login to your Chase dashboard and copy the Merchant ID and Terminal ID located at the top of your page under “Merchant DBA:
Your login and password will need to be created by the Chase helpdesk. The username and password will be a “connection user/pass” and not the login used to get into Chase.
REQUIREMENTS
“Failed with 412 Precondition Failed” = Get connection user/pass
Chase issues a specific ‘connection’ username and password that differs from the credentials used to access the login area of Chase Paymentech. It is specifically generated by their helpdesk. This credential set does not exist by default.
If the merchant is not approved, they may see an error message such as Profile: Merchant-Bin [xxxxxxxxxxxx]:[000002 is not active where xxxxx is their merchant number. In the event this is ever an issue contact gatewaysupport@chasepaymentech.com. At this time Advanced Billing is certified to issue a username/passwords to the merchant.
CURRENCIES & MERCHANT LOCATION
For full information on currency and merchant location support, please view our payment gateway overview page.
DATA PORTABILITY POLICY
Please contact Chase Paymentech for more information.