Custom Pricing allows you to define a price for a Product or Component that is specific to a Subscription. These prices are defined within the context of a Subscription action (such as update pricing or update quantity) and do not appear in the Product Catalog.
Custom Pricing allows you to elegantly manage your sales-negotiated Subscriptions alongside your self-service sign-up Subscriptions without bloating your Product Catalog. In addition, Custom Pricing enables you to streamline your workflows with the ability to define prices on-the-fly.
Custom Pricing Usage
There are several ways you can use Custom Pricing:
- Through the API;
- Through the Salesforce integration*;
- Through a Subscription page;
- Through a combination of the above.
The rest of this article covers Custom Pricing through the Subscription page. *For Custom Pricing through the Salesforce integration, contact your Customer Success Manager.
Custom Pricing for Products
You can set Custom Prices for Products through the following actions:
- Create Subscription
- Change Product
A Custom Price for a Product has similar configurable attributes as a Product Price Point (name, price, interval, trial, setup fee, and expiration). One difference from a Product Price Point in your Product Catalog is that there is only one currency to configure - the currency of the Subscription.
Currently, we do not support the ability to perform an Upgrade/Downgrade Migration to a Custom Price, but you can still perform an Upgrade/Downgrade Migration to a Price Point.
Custom Pricing for Components
You can set Custom Prices for Components through the following actions:
- Update Price
- Component Allocation
A Custom Price for a Component has similar configurable attributes as a Component Price Point (pricing scheme, unit price, price bracket start/end, and tax inclusive). Again, the only difference from a Component Price Point in your Product Catalog is that the Subscription currency is the only currency to configure.